Refund Policy

Effective Date: 16 August 2025

1. Digital Services Policy

Due to the nature of the digital services provided by AdEdge Marketing Limited (“we,” “our,” or “us”), all sales are final. We do not offer refunds for any services rendered once the service has been delivered.

2. Service Quality Guarantee

We strive to provide high-quality SEM and digital marketing services to ensure customer satisfaction. If you are not satisfied with the service provided, please contact us within 30 days of receiving your order, and we will work with you to address your concerns.

3. Revision Policy

If you require revisions to the services delivered, please notify us within 30 days of receipt. We offer up to two (2) free revisions to ensure your satisfaction with the final product.

4. Requesting a Refund

If you believe there is a legitimate reason for a refund (e.g., failure to deliver the service as promised), please contact us at contact@AdEdge.Marketing with your order details and the reason for your request. All refund requests will be reviewed on a case-by-case basis.

5. Contact Us

For any questions regarding our Refund Policy, please reach out to us at:

  • Company Name: AdEdge Marketing Limited

  • Business Registration Number: 78625785

  • Phone number: +44 7400703853

  • Email Address: contact@AdEdge.Marketing

  • Address: RM C03, 9/F Kato Factory Building, 2 Cheung Yue St, Lai Chi Kok, Hong Kong

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